BUSINESS SERVICES-Area Operations Manager-Charleston

Website GIKV Goodwill Industries of Kanawha Valley, Inc.

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FT:  Under the direction of the Director of Business Services, provides quality assurance and customer service to maximize contract retention and promote development of additional work for the department.   Work cooperatively with department director and site leaders, mission services staff, contract customers and contracting agency personnel and verifies contract specifications are met by monitoring scopes of work, obtaining customer feedback and resolving customer complaints.

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